Return & Refund Policy

30-day money-back guarantee. No questions asked.

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your smart home device for any reason, you may return it within 30 days of delivery for a full refund.

Conditions

• Item must be in its original condition and packaging
• Proof of purchase (order number or receipt) is required
• Return shipping is the responsibility of the buyer for non-defective items
• Refunds are processed within 5-7 business days after we receive the returned item

Defective or Damaged Items

If your device arrives defective or becomes defective within the 1-year warranty period, we will replace it or issue a full refund at no cost to you. Please contact support@dadouhub.com with your order number and a description of the issue.

How to Return

1. Email us at support@dadouhub.com with your order number
2. We will send you a return shipping address
3. Pack the item securely and ship it back
4. Once we receive and inspect the item, we will process your refund

Non-Returnable Items

Gift cards and items marked as final sale are not eligible for return.